One Agent.
Multiple Capabilities.
Struct gives your business one AI Agent that can work across customer service, sales, lead generation, booking, follow-up and collections — using your knowledge, tools, rules and permissions.
One Agent across the customer journey.
Enable the capabilities your business needs. The Agent keeps the same context, rules and authority as it moves between them.
Resolve more customer requests.
Struct answers using approved business knowledge, handles supported requests, captures context and hands the conversation to your team when human intervention is needed.
Work from the knowledge and operating context you approve.
Use connected tools when the Agent has permission to act.
Escalate when policy, confidence or authority requires your team.
Move opportunities forward.
The same Agent can engage inbound demand, understand intent, qualify the opportunity and keep the next action moving.
From inquiry to qualified opportunity.
Struct follows your qualification logic, captures the right information, recommends the next step and records the outcome so the process remains visible.
Collect the information needed to understand the opportunity.
Use the business rules and qualification logic you define.
Record qualification and next actions as structured outcomes.
Build and work the pipeline.
Where enabled and connected to the right data sources, Struct can support prospect discovery, enrichment, outreach and qualification as part of the same sales capability.
From target profile to sales conversation.
Define who you want to reach. Struct can work through connected prospecting tools and channels, maintain context and move responsive prospects into your qualification flow.
Give the Agent the criteria that define a relevant prospect.
Prospecting data and outreach depend on the tools and channels connected.
Responsive prospects continue directly into qualification and follow-up.
Keep the next action moving.
Struct can coordinate appointments and continue follow-up so customer journeys do not stop after the first conversation.
Turn conversations into next steps.
When calendars and supported channels are connected, the Agent can help coordinate booking, reminders and follow-up while retaining the conversation context.
Work with connected scheduling tools to move customers forward.
Support reminders and follow-up across enabled channels.
Keep relevant customer context available for the next interaction.
Follow payments without losing control.
Struct can support payment follow-up according to your business rules, escalation paths and connected systems.
Consistent follow-up. Defined authority.
The Agent can work from payment context, follow approved communication rules, record outcomes and escalate exceptions to the right person.
Follow the collection process and messaging your business defines.
Keep responses and collection outcomes visible to the team.
Move exceptions and sensitive cases to the appropriate person.
One runtime. Controlled execution.
Knowledge, customer context, instructions and current state.
Interpret the event and determine the appropriate next action.
Verify the Agent is allowed to perform the selected action.
Use the connected capability, channel or system.
Persist what happened and keep the result visible.
Take the next action or bring a human into the loop.
Approved information the Agent can work from.
Systems through which Struct can act.
Defined authority around execution.
Structured results your business can see.
See Struct
at work.
A focused walkthrough of the Agent, your workflow and the right starting capability for implementation.
September 2026